Qandii is an online marketplace for beauty and personal care products in Jordan. It brings customers, trusted sellers, beauty brands, and vendors together in one platform, making it easier to discover and shop skincare, haircare, makeup, body care, and other beauty products.
To create an account, click on the “Sign Up” button on the website and provide the required information, such as your name, email address, phone number, and password. Creating an account is required to place orders on Qandii.
You can use the search bar to look for a specific product, brand, or category. You can also browse categories such as skincare, haircare, makeup, body care, tanning products, and other beauty and personal care products.
To place an order, browse the products, select the item you want, and click “Add to Cart.” Once you are ready, go to your cart, review your items, sign in or create an account, add your delivery details, choose your payment method, and complete your order.
Qandii currently accepts Cash on Delivery and card payments in Jordan. Card payments are processed securely through third-party payment service providers. Qandii does not store full credit or debit card details on its own systems.
You may request to cancel or modify your order before it is handed over to the delivery company. Once the order has been handed over for delivery, cancellation or modification may no longer be possible. Please contact Qandii customer support as soon as possible for assistance.
Once your order is dispatched, you will receive tracking details through email, SMS, WhatsApp, your Qandii account, or a delivery partner tracking link, depending on the available tracking method.
You may request a return or exchange within 14 days from receiving your order, provided that the product is unused, unopened, in its original condition, and eligible under Qandii’s Return, Refund, Exchange, and Cancellation Policy. To request a return or exchange, please contact Qandii customer support.
Qandii works with trusted sellers, vendors, and brands. Sellers are responsible for ensuring that their products are genuine, accurate, and compliant with Qandii’s quality and marketplace standards.
Yes. After purchasing a product, you may be able to leave a review or rating to share your experience with other customers. Reviews must be honest, relevant, and based on your actual experience.
No. Qandii currently delivers within Jordan only. International shipping is not available at this time, but it may be introduced in the future.
If you need help or have any additional questions, you can contact Qandii customer support by email at customer.servicejd@qandii.com or by phone/WhatsApp at 0797676642. Our working hours are 8:30 AM to 5:30 PM, Jordan Time.
Gift cards are not currently available on Qandii. They may be introduced in the future.
Yes. Beauty brands, vendors, distributors, and sellers can apply to sell on Qandii. To learn more, please contact Qandii or use the vendor registration option if available on the website.
If you have a valid promo code, you can enter it in the promo code field at checkout. The discount will be applied if the code is valid, active, and meets the promotion terms.
If your order has not arrived, please check your tracking details first. If you still need help, contact Qandii customer support at customer.servicejd@qandii.com or by phone/WhatsApp at 0797676642.
No. Only one promo code can be applied per order, unless Qandii clearly states otherwise in a specific promotion.
For health, hygiene, and safety reasons, opened or used beauty and personal care products cannot be returned unless the product is damaged, incorrect, expired, or not as described.
If an item is missing from your order, please contact Qandii customer support as soon as possible at customer.servicejd@qandii.com or by phone/WhatsApp at 0797676642. Please include your order number and details of the missing item.
Yes. Qandii uses reasonable security measures to help protect your information. Card payments are processed through secure third-party payment providers, and Qandii does not store full credit or debit card details on its own systems.